Privacy Policy
Last Updated: August 20, 2026
At tcgpokemoncard.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and share information when you visit our website, create an account, place an order, contact us, or otherwise interact with our services.
By using tcgpokemoncard.com, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or provide us with your personal information.
1. Information We Collect
We may collect different types of information depending on how you use our website.
Personal Information
When you place an order, create an account, subscribe to our newsletter, contact us, or use certain features, we may collect information such as:
Your full name
Email address
Billing address
Shipping address
Telephone number
Account login information
Order and transaction details
Information you provide when contacting customer support
We only collect personal information that is reasonably necessary to operate our website, process orders, provide customer support, and improve our services.
Payment Information
When you make a purchase, your payment may be processed through a secure third-party payment provider. We do not intentionally store complete payment card details unless this is necessary and permitted by applicable law.
Payment processors may collect and process information required to complete your transaction, including payment card details or other payment information. Their handling of your information is governed by their own privacy policies and security procedures.
2. Automatically Collected Information
When you visit tcgpokemoncard.com, certain information may be collected automatically through cookies, analytics tools, server logs, and similar technologies.
This information may include:
IP address
Browser type and version
Device information
Operating system
Pages visited
Products viewed
Time spent on our website
Referring website
Approximate geographic location
Date and time of your visit
This information helps us understand how visitors use our website, maintain website security, improve performance, and provide a better shopping experience.
3. How We Use Your Information
We may use your personal information for several legitimate business purposes, including:
Processing and fulfilling your orders
Delivering purchased products
Processing payments
Providing order confirmations and updates
Responding to customer service requests
Managing customer accounts
Preventing fraudulent transactions
Improving our website and services
Personalizing your shopping experience
Sending important service-related communications
Sending promotional communications when permitted or when you have given consent
Complying with legal and regulatory obligations
We aim to use your information only for purposes that are relevant to our business operations and customer services.
4. Marketing Communications
If you subscribe to our newsletter or otherwise agree to receive marketing communications, we may send you information about:
New Pokémon TCG products
Product releases
Special offers
Promotions
Store news
Restocks and availability updates
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our communications or by contacting us.
Even after you unsubscribe from promotional emails, we may still send you important transactional or service-related communications, such as order confirmations, payment updates, or shipping notifications.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with our services.
Cookies are small files stored on your device that may help us:
Remember your preferences
Keep items in your shopping cart
Maintain login sessions
Understand website traffic
Improve website performance
Measure marketing effectiveness
Provide relevant content
You can usually control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of tcgpokemoncard.com, including features related to accounts, shopping carts, and checkout.
Where required by applicable law, we may request your consent before placing certain non-essential cookies on your device.
6. How We Share Information
We do not sell your personal information as part of our ordinary business operations.
However, we may share limited information with trusted third parties when necessary to operate our website and provide our services. These parties may include:
Payment service providers
Shipping and delivery companies
Website hosting providers
Analytics providers
Email and marketing service providers
Customer support providers
Security and fraud prevention services
These service providers may only access information that is reasonably necessary to perform their services or meet their legal obligations.
We may also disclose information when required by law, legal proceedings, government authorities, or when necessary to protect our rights, customers, website, or business.
7. International Data Transfers
Depending on the location of our service providers, your personal information may be processed or stored in countries outside your country of residence.
When information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are used where required by applicable data protection laws.
By using our website, you understand that your information may be transferred and processed in locations where privacy laws may differ from those in your country of residence.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
We may retain certain information for longer periods when necessary to:
Comply with tax or accounting requirements
Meet legal obligations
Resolve disputes
Prevent fraud
Enforce our agreements
Maintain legitimate business records
When personal information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it.
9. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include secure website technologies, restricted access to sensitive information, security monitoring, and the use of reputable third-party service providers.
However, no method of transmitting information over the internet or storing electronic data can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.
You are also responsible for maintaining the confidentiality of your account credentials and should notify us promptly if you believe your account has been accessed without authorization.
10. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of certain personal information
Object to certain processing activities
Restrict the processing of your information
Request the transfer of your information where applicable
Withdraw consent when processing is based on consent
Unsubscribe from marketing communications
To exercise your rights, please contact us using the contact information available on tcgpokemoncard.com.
We may need to verify your identity before responding to certain requests in order to protect your information and prevent unauthorized access.
11. Children's Privacy
Our website is not intended for the collection of personal information from children in violation of applicable laws.
If you are a parent or legal guardian and believe that a child has provided us with personal information without appropriate permission, please contact us. We will take appropriate steps to review the situation and, where required, delete the information.
Parents and guardians should supervise children's use of online services and purchases.
12. Third-Party Websites
tcgpokemoncard.com may contain links to third-party websites, services, social media platforms, or payment providers.
We are not responsible for the privacy practices, content, or security of third-party websites. Once you leave our website or interact with a third-party service, their own terms and privacy policies may apply.
We encourage you to review the privacy policies of third-party websites before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, legal requirements, or services.
When we make changes, we may update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.
Your continued use of tcgpokemoncard.com after changes become effective may be subject to the updated Privacy Policy, to the extent permitted by applicable law.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us through the contact details provided on tcgpokemoncard.com.
We will make reasonable efforts to respond to legitimate privacy-related requests in accordance with applicable law.
15. Your Consent
By using tcgpokemoncard.com, creating an account, placing an order, or otherwise providing information through our website, you acknowledge that you have read and understood this Privacy Policy.
Where consent is required by applicable law, we will seek your consent before processing your personal information for the relevant purpose. You may withdraw your consent at any time where applicable, although this may not affect the lawfulness of processing carried out before consent was withdrawn.
At tcgpokemoncard.com, protecting customer privacy is an important part of providing a secure and reliable shopping experience. We are committed to handling personal information responsibly and taking reasonable measures to protect the information entrusted to us.
WHO WE ARE
