Privacy Policy

Last Updated: August 20, 2026

At tcgpokemoncard.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and share information when you visit our website, create an account, place an order, contact us, or otherwise interact with our services.

By using tcgpokemoncard.com, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or provide us with your personal information.

1. Information We Collect

We may collect different types of information depending on how you use our website.

Personal Information

When you place an order, create an account, subscribe to our newsletter, contact us, or use certain features, we may collect information such as:

  • Your full name

  • Email address

  • Billing address

  • Shipping address

  • Telephone number

  • Account login information

  • Order and transaction details

  • Information you provide when contacting customer support

We only collect personal information that is reasonably necessary to operate our website, process orders, provide customer support, and improve our services.

Payment Information

When you make a purchase, your payment may be processed through a secure third-party payment provider. We do not intentionally store complete payment card details unless this is necessary and permitted by applicable law.

Payment processors may collect and process information required to complete your transaction, including payment card details or other payment information. Their handling of your information is governed by their own privacy policies and security procedures.

2. Automatically Collected Information

When you visit tcgpokemoncard.com, certain information may be collected automatically through cookies, analytics tools, server logs, and similar technologies.

This information may include:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited

  • Products viewed

  • Time spent on our website

  • Referring website

  • Approximate geographic location

  • Date and time of your visit

This information helps us understand how visitors use our website, maintain website security, improve performance, and provide a better shopping experience.

3. How We Use Your Information

We may use your personal information for several legitimate business purposes, including:

  • Processing and fulfilling your orders

  • Delivering purchased products

  • Processing payments

  • Providing order confirmations and updates

  • Responding to customer service requests

  • Managing customer accounts

  • Preventing fraudulent transactions

  • Improving our website and services

  • Personalizing your shopping experience

  • Sending important service-related communications

  • Sending promotional communications when permitted or when you have given consent

  • Complying with legal and regulatory obligations

We aim to use your information only for purposes that are relevant to our business operations and customer services.

4. Marketing Communications

If you subscribe to our newsletter or otherwise agree to receive marketing communications, we may send you information about:

  • New Pokémon TCG products

  • Product releases

  • Special offers

  • Promotions

  • Store news

  • Restocks and availability updates

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our communications or by contacting us.

Even after you unsubscribe from promotional emails, we may still send you important transactional or service-related communications, such as order confirmations, payment updates, or shipping notifications.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with our services.

Cookies are small files stored on your device that may help us:

  • Remember your preferences

  • Keep items in your shopping cart

  • Maintain login sessions

  • Understand website traffic

  • Improve website performance

  • Measure marketing effectiveness

  • Provide relevant content

You can usually control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of tcgpokemoncard.com, including features related to accounts, shopping carts, and checkout.

Where required by applicable law, we may request your consent before placing certain non-essential cookies on your device.

6. How We Share Information

We do not sell your personal information as part of our ordinary business operations.

However, we may share limited information with trusted third parties when necessary to operate our website and provide our services. These parties may include:

  • Payment service providers

  • Shipping and delivery companies

  • Website hosting providers

  • Analytics providers

  • Email and marketing service providers

  • Customer support providers

  • Security and fraud prevention services

These service providers may only access information that is reasonably necessary to perform their services or meet their legal obligations.

We may also disclose information when required by law, legal proceedings, government authorities, or when necessary to protect our rights, customers, website, or business.

7. International Data Transfers

Depending on the location of our service providers, your personal information may be processed or stored in countries outside your country of residence.

When information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are used where required by applicable data protection laws.

By using our website, you understand that your information may be transferred and processed in locations where privacy laws may differ from those in your country of residence.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

We may retain certain information for longer periods when necessary to:

  • Comply with tax or accounting requirements

  • Meet legal obligations

  • Resolve disputes

  • Prevent fraud

  • Enforce our agreements

  • Maintain legitimate business records

When personal information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include secure website technologies, restricted access to sensitive information, security monitoring, and the use of reputable third-party service providers.

However, no method of transmitting information over the internet or storing electronic data can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.

You are also responsible for maintaining the confidentiality of your account credentials and should notify us promptly if you believe your account has been accessed without authorization.

10. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Object to certain processing activities

  • Restrict the processing of your information

  • Request the transfer of your information where applicable

  • Withdraw consent when processing is based on consent

  • Unsubscribe from marketing communications

To exercise your rights, please contact us using the contact information available on tcgpokemoncard.com.

We may need to verify your identity before responding to certain requests in order to protect your information and prevent unauthorized access.

11. Children's Privacy

Our website is not intended for the collection of personal information from children in violation of applicable laws.

If you are a parent or legal guardian and believe that a child has provided us with personal information without appropriate permission, please contact us. We will take appropriate steps to review the situation and, where required, delete the information.

Parents and guardians should supervise children's use of online services and purchases.

12. Third-Party Websites

tcgpokemoncard.com may contain links to third-party websites, services, social media platforms, or payment providers.

We are not responsible for the privacy practices, content, or security of third-party websites. Once you leave our website or interact with a third-party service, their own terms and privacy policies may apply.

We encourage you to review the privacy policies of third-party websites before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, legal requirements, or services.

When we make changes, we may update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

Your continued use of tcgpokemoncard.com after changes become effective may be subject to the updated Privacy Policy, to the extent permitted by applicable law.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us through the contact details provided on tcgpokemoncard.com.

We will make reasonable efforts to respond to legitimate privacy-related requests in accordance with applicable law.

15. Your Consent

By using tcgpokemoncard.com, creating an account, placing an order, or otherwise providing information through our website, you acknowledge that you have read and understood this Privacy Policy.

Where consent is required by applicable law, we will seek your consent before processing your personal information for the relevant purpose. You may withdraw your consent at any time where applicable, although this may not affect the lawfulness of processing carried out before consent was withdrawn.

At tcgpokemoncard.com, protecting customer privacy is an important part of providing a secure and reliable shopping experience. We are committed to handling personal information responsibly and taking reasonable measures to protect the information entrusted to us.

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